Dearest reader, I am Alexis, your reliable Virtual Assistant. For today’s entry, I will be taking you through the roles I can fill as a virtual assistant and how it helps your business.
You’re probably just hearing about virtual assisting and wondering who exactly a virtual assistant is or what value she adds to your business.
For a start, you can view me as the oil that ensures the smooth running of a machine. Let’s call this machine your life. Remember how grease improves the efficiency of a machine, and suddenly the joints can slide over each other with increased ease? I am equipped to perform the function of that grease in your life, preventing friction from the multitude of parts that make it up.
In the course of this entry, you would be able to understand who a virtual assistant is, the tasks that can be entrusted to a virtual assistant, some of the skillsets possessed by a virtual assistant, and how exactly I help your business as a virtual assistant.
Depending on what you require assistance with, I can be your administrative virtual assistant, bookkeeping virtual assistant, social media virtual assistant, blog virtual assistant, eCommerce virtual assistant, or personal virtual assistant. The task determines the role. Generally, as a virtual assistant, I am an independent contractor who provides professional, technical, creative, or administrative help from a remote location. This means that, unlike a personal assistant that you have on the ground, I operate remotely while having access to your schedule. Let’s delve briefly into the roles I can take up as your virtual assistant.
Roles I fill as a virtual assistant
As an e-commerce virtual assistant,
you can picture me as your store manager but for an online store. Imagine the freedom that comes with having a store and a trusted hand to direct the affairs of the store. I am that trusted hand. See, a lot of tasks required to run an eCommerce store are quite repetitive and take a lot of your time. In addition to this, the competition in the e-commerce space is stiff, and more need to be done to clearly stand out. You have to constantly be on your feet.
In the role of your e-commerce virtual assistant, I will carry out market research for products in demand, and handle the representation of the products. You very well know that in the age where everything is competing for your attention, more is required to stand out and capture the attention of your audience. I handle product image editing and upload in the right size and format demanded by the platform to be used. Another essential pillar to running a successful business is inventory and record keeping. Records help to track what is working, and what is not, and keep track of profit and loss. I help with excel work and managing inventory.
Getting your pricing right is a key to optimizing profit while proper product listings help your target locate you. A proper product listing would contain keywords searched by your audience. At this age, this is particularly important to help your ideal client locate you in the forest of stores. I also manage pricing, bookkeeping, and process returns and exchanges.
If you’ve ever experienced excellent customer service, you will agree with me that it sticks with you like the sweetness of a pleasant perfume. As your assistant, I am in charge of ensuring your customers get excellent customer service delivery and experience a seamless transaction in your store. Like I said earlier, I am the grease that keeps the machine cogs of your store running seamlessly.
What if I was your administrative virtual assistant?
As the title implies, I would carry out your administrative tasks. It becomes my duty to ensure you are on top of your affairs. I ensure your calendar is in sync, deadlines are not missed, you’re constantly aware of just how much you can take at every point in time, keep your mails and log cluster free by responding as at when due, and schedule your appointments and meetings and subsequently remind you, manage your files, plan your travel itinerary, carry out research on emerging technologies in the industry, write reports and newsletters, create presentations, manage social media accounts and representation online, address employees’ administrative inquiries, get involved in the recruitment process of employees. I do every task required to keep your administration successful.
I could be your bookkeeping virtual assistant.
In this role, I would be in charge of ensuring your books are balanced and finances set straight. I help you manage your money, keep a record of your finances, ensure you pay bills promptly, and pay your tax. I take the stress of worrying about encroaching into your budget, mishandling your funds, and overspending off you. I am there as your assistant to ensure your business is kept financially healthy.
Another role I could fill for you is as your social media virtual assistant.
It means that you employ me to handle everything related to your social media. I ensure your audience is kept happy and engaged, your posts go up when they should towards the right audience, and your messages and inquiries are promptly responded to. I am responsible for how you are represented online.
Quite related to the role of a social media Virtual Assistant, I could be your blog virtual assistant.
Here, I manage your blog instead of a social media account. I would be responsible for keeping up with industry trends, researching keywords, generating appropriate topic ideas for your blog, ensuring your blogsite is maintained and up to date and managing your audience. You have a blog but have been swamped with work so unable to run it? Employ me to relieve your stress!
Well, I could also be your virtual chief of staff, to keep your life running smoothly.
I am in charge of everything ranging from management of your home staff, to answering your calls and emails, to planning your travels, to scheduling your appointments, maintaining your records and documents, to planning seminars, conferences, and workshops. To better understand this, I am going to be taking you through a role I have once been in; In this role, I was responsible for my client’s management which included recruitment and management of his house staff. To do this, I had to study and understand the man’s patterns so I could efficiently convey his wants and manage his staff. He ate a lot of fruits and vegetables and liked them cut in a certain way. However, he couldn’t stand being cut into the same shape consecutively, it bored him. The shapes were supposed to intrigue him. So every time he had to hire a new chef, I was responsible for virtual onboarding and explaining his preference. This way, a smooth relationship was ensured and satisfaction of involved parties was attained.
While I have explained above the various roles I could fill as your virtual assistant, bear in mind that it is by no means exhaustive. I could fill any role you need an assistant with. It could be for a one-time project, or even to plan an event. You can employ me to source for vendors, and get the resources to birth the vision you have in mind while you keep the headache of planning an event at bay with the promise of an excellent event.
The first step to working with me is a discovery call where you help me understand the role you want me to fill as your virtual assistant before an agreement is reached.
Anytime you wonder about what a virtual assistant does, just imagine someone out to unburden your tasks and leave you to do the things you absolutely need to do.
Bye for now,
Alexis.
